FAQ: Frequently Asked Questions
Why can't I sign-up for a new Woven account? 🔝
Woven permanently stopped accepting new user sign-ups on April 7th, 2021.
Why can't I sign-in to my existing Woven account? 🔝
As announced first on April 9th, 2021, Woven permanently discontinued its service on May 28th, 2021.
Can I continue to use Woven apps? 🔝
All Woven apps (web, iOS, macOS and Windows) require the Woven service to operate. As a result, it is not possible to use any of the Woven apps anymore.
What happened to my Woven Premium paid subscription? 🔝
All Woven customers who had an active paid subscription on April 9th, 2021 received prorated refunds starting on that day for the remainder of the undelivered service. These refunds are typically reflected on credit card statements within 5-10 business days of issuance. Look for the refund from WOVEN.COM in your April 2021 credit card statement.
What happened to my Google and Microsoft calendar events? 🔝
Woven two-way syncs all your events to your connected accounts. As a result, all your calendar data remain available in the corresponding Google and Microsoft accounts you previously connected to Woven. This includes all your meetings regardless of whether they were scheduled from Woven or not. Sign-in to your Google or Microsoft account to see all your events.
What happened to my Woven data? 🔝
All Woven data have been permanently, securely and irrevocably deleted from Woven production servers for all Woven users. All Woven production servers permanently shut down shortly after May 28th, 2021.
Can I download my private tags and notes associated with events? 🔝
Prior to May 28th, 2021, Woven users were able to download their private tags and private notes associated with events using the Download Your Data tool. The data this tool used has been permanently, securely and irrevocably deleted shortly after May 28th, 2021. Therefore, it is no longer possible to download this data.